Next-generation customer & sales talent

Global Talent, Local Performance.

We bring trained multilingual (English, Arabic, French, Spanish) sales and support specialists from Egypt and Morocco together for Turkish companies selling globally.

+500 active agents · Cairo & Casablanca based
LIVE OPERATIONS
ONLINE
EN

Sara · Cairo

Customer call · E-commerce

04:21
AR

Yusuf · Cairo

WhatsApp · Real estate

02:08
FR

Salma · Casa

Booking · Medical tourism

01:54
ES

Omar · Cairo

B2B follow-up · Export

06:42

38s

Avg response

500+

Active agents

4

Languages

ONLINE

Four languages, one team

EN, AR, FR and ES — sourced, trained and live within days, from a single partner.

EN

English

AR

العربية

FR

Français

ES

Español

Why us

Why agents from Egypt and Morocco?

Same time zone as Turkey, world-class language proficiency, and a strong cost advantage.

Native-grade language proficiency

Our agents speak native-level Arabic and French alongside fluent English and Spanish.

Up to 60% cost advantage

Significant savings versus local operations in Turkey — without compromising on quality.

Same time zone

Work in sync with your remote teams. Our shifts align perfectly with Turkey and the Gulf.

Services

Remote talent shaped to your role and process

A single specialist or a full team — operating inside your tools, following your process.

Customer Support Agent

WhatsApp, email, live chat and social media inboxes.

Sales Development Rep (SDR)

Lead qualification and hand-off to your sales team.

Appointment Setter

Calls, demos, clinic visits or project meetings.

WhatsApp Sales Agent

High-volume conversion on WhatsApp and DM channels.

Export Sales Assistant

B2B correspondence, RFQ follow-up, CRM updates.

Customer Success

Onboarding, usage tracking, renewal and expansion.

B2B Lead Follow-up

Long-cycle follow-up for fair, web and campaign leads.

Multilingual Call Agent

Inbound and outbound calls with QA and compliance.

Live Chat & Social Inbox

Website chat plus Instagram, Facebook, TikTok DMs.

Engagement models

Dedicated talent

Full-time agent, part of your team, focused on you alone.

Dedicated team

Multiple agents plus supervision and QA — real operational capacity.

Part-time

Flexible capacity for specific hours or a specific language.

By language

A specialist sourced for one specific language need.

Industry expertise

Teams trained for Turkey's export-driven sectors

Our talents are prepared specifically for the industries where Turkish companies sell globally.

Medical Tourism

Appointment management, WhatsApp follow-up and post-treatment care for international patients.

Real Estate

Buyer qualification, sales-team scheduling and multilingual follow-up for foreign investors.

E-commerce

Order tracking, returns, live chat and social inbox in your customers' language.

Tourism

Bookings, package presentation, transfer coordination and on-trip support.

Export & Manufacturing

B2B buyer follow-up, post-fair outreach, RFQs and distributor coordination.

SaaS & Technology

Demo scheduling, onboarding, ticket triage and customer success motions.

How it works

Fast to launch, built to last

We don't deploy a new system — we plug trained people into the process and tools you already use.

  1. 1

    Clarify the need

    Sector, languages, role, volume, tools and shifts — defined together.

  2. 2

    Select the right talent

    Candidates matched on language, experience, sector fit and communication.

  3. 3

    Train and prepare

    Product, FAQs, scripts and CRM onboarding before they go live.

  4. 4

    Integrate with your tools

    Agents operate inside your CRM, WhatsApp, email and chat channels.

  5. 5

    Go live

    Account setup, team intro and a tightly monitored first week.

  6. 6

    Ongoing management

    Continuity, quality, backups and replacement when needed.

We work inside your tools

No need to change your workflow.

Zoho CRMHubSpotSalesforceWhatsApp BusinessZendeskFreshdeskShopifyWooCommerceGmailOutlookSlackMicrosoft TeamsAircallCloudTalk

Pricing

Transparent monthly fees — no hidden costs

The fee is a monthly service price including sourcing, selection, training, coordination, continuity and replacement.

Arabic Customer Support$600 – $850
English Customer Support$650 – $950
Arabic + English Agent$800 – $1,100
French Customer Support$900 – $1,300
Spanish Customer Support$900 – $1,400
Sales Development Rep (SDR)$1,000 – $1,600
Medical Tourism Sales$1,100 – $1,800
Real Estate Lead Qualification$1,000 – $1,600
Export Sales Assistant$900 – $1,500
SaaS Customer Success$1,200 – $2,000
Team Leader$1,300 – $2,200
Quality Assurance (QA)$900 – $1,500

Included in the monthly fee

  • Talent sourcing and selection
  • Language and experience screening
  • Customer-specific onboarding
  • Remote work setup
  • Replacement support
  • Operational coordination
  • Continuity and reporting

Not included

  • Paid advertising budgets
  • Phone / WhatsApp API fees
  • Third-party CRM subscriptions
  • Sales commissions (optional, by agreement)

The price is not a salary. It is a service fee covering everything required to run a sustainable operation.

Languages

In the language your customers speak

We staff four core languages from talent hubs in Egypt and Morocco.

English

Egypt / Morocco

Europe, Americas, Africa, Asia

Arabic

Egypt

GCC, Iraq, North Africa

French

Morocco / Egypt

France, Belgium, Switzerland, Francophone Africa

Spanish

Egypt / Morocco

Spain, Latin America

Arabic + English

Egypt

Medical tourism, real estate, e-commerce

French + Arabic

Morocco

Maghreb, Francophone Africa, export

About

Connecting Turkish companies to global customers

cagrimerkezi.co provides Turkish export-driven companies with trained, multilingual remote sales and customer-support talent from Egypt and Morocco. We don't sell software — we build a sustainable operation.

Talent-first

The right person, in the right language, with the right sector knowledge.

Inside your process

We preserve your tools, your CRM and the way you already work.

Operational ownership

Continuity, replacement and quality are our responsibility.

No new system to learn. No new company to open. No payroll or hiring burden. Just a ready team that speaks your customer's language.

Contact

Launch your team within 7 days

Tell us what you need — we'll send matching talent profiles back.

What happens next?

After you send the form, we reply within 24 hours, clarify the need together, and within a few days we send 2–3 matching candidate profiles.

Your customers are calling. Answer in their language.

Tell us the language, role and headcount you need — we'll send matching profiles.